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Where can I learn about best practices for interactive communication skills training delivery?
New trainers often search for the ultimate resource to master interactive training delivery.
Start with neuroscience, positive psych, or grab a proven programme and learn by doing - We love the work of Elaine Biech 'The Art & Science of training' every CPLT trainer gets a copy. Gold!
Carly (CJ) Shorter
Jul 42 min read


What are the most common mistakes new communication skills trainers make?
Trying to “polish” instead of being real, cramming in too much content for the time allotted or ‘telling’ without asking.
Carly (CJ) Shorter
Jul 42 min read


How do I know if my current communication skills training approach is outdated?
How can you tell if your current training approach needs updating? If your training still looks like someone reading slides at the front of the room, packed with theory and no real-life hook, it's about as fresh as a management DVD from 2005.
Carly (CJ) Shorter
Jul 42 min read


Should I be creating all my communication skills training content from scratch?
Should you be creating all your training content from scratch when you could be delivering proven programmes instead?
Carly (CJ) Shorter
Jul 42 min read


What makes some communication skills training programmes more effective than others?
Ever left a conversation thinking, I wish I’d said what I really meant? Or held back in a meeting because you weren’t sure....
Carly (CJ) Shorter
Jul 42 min read


How do other successful communication skills trainers keep their audiences interested?
Ever left a conversation thinking, I wish I’d said what I really meant? Or held back in a meeting because you weren’t sure....
Carly (CJ) Shorter
Jul 42 min read


Is it normal for communication skills trainers to struggle with participant engagement?
Is it normal for trainers to struggle with participant engagement? Yep, most of us bombed a room before we figured out how to truly hold it. And, in saying that, if you are struggling with getting engagement this is a sign from the 'gods of learning', that if you are intending on being a great trainer/facilitator this is a problem you need to fix.
Carly (CJ) Shorter
Jul 42 min read


How can I tell if my communication skills workshop design is actually working for participants?
How can you tell if your workshop design is actually working for participants? When it meets the needs of the participants, they are engaged and fully present in the session, and that aligns with the desired outcomes from the person/organisation paying for the training.
Carly (CJ) Shorter
Jul 42 min read


What are the signs that I need to improve my communication skills training delivery methods?
What are clear signs that you need to improve your training delivery methods? There's minimal interaction, no forthcoming answers to your questions, learners are disengaged in the learning and reading ahead, or talking among themselves, there's minimal interaction, or feedback that says "fine," and you're talking more than they are doing.
Carly (CJ) Shorter
Jul 42 min read


Why do my communication skills training sessions feel flat and unengaging despite good content?
Here's the brutal truth: your brilliant content is working against you. When you deliver information passively, you create what researchers call an "illusion of learning."
Carly (CJ) Shorter
Jul 42 min read


Powerful communication doesn’t start with words. It starts with this.
We asked our CPLTs (Communicate Powerfully Licensed Trainers) - the amazing humans out there facilitating this work - one very personal question:
Knowing what you know now, what advice would you give your younger self about communication?
Carly (CJ) Shorter
Jul 22 min read


Let’s get R.E.A.L—how’s your communication really landing?
You know the feeling—when you walk out of a conversation and wonder, "Did that actually land the way I intended?"
Carly (CJ) Shorter
May 23 min read


Navigating Easter Conflict with Assertive Communication
Ever noticed how making friends as an adult is weirdly hard?
Carly (CJ) Shorter
Apr 23 min read


Workplace Friendships: The Productivity Hack No One Talks About
Ever noticed how making friends as an adult is weirdly hard?
Carly (CJ) Shorter
Mar 52 min read


How to Communicate with Authenticity
Ever left a conversation thinking, I wish I’d said what I really meant? Or held back in a meeting because you weren’t sure....
Carly (CJ) Shorter
Feb 23 min read


EQ Your Way to a Stellar Year-End!
Kia Ora Com-Power in your Pocket reader, Ready to turn year-end stress into a superpower? Let's dive into the world of Emotional...
Carly (CJ) Shorter
Dec 9, 20244 min read


New Year, New Perspectives: A Reflective Journey
Let’s kick things off with an exercise that’s not about making resolutions but about reconnecting with what truly matters.
Carly (CJ) Shorter
Dec 9, 20242 min read


Curiosity & Listening: Conversations That Truly Matters
Curiosity & Listening: Conversations That Truly Matter. Learn communication skills today.
Carly (CJ) Shorter
Oct 29, 20243 min read


Why Workplace Connections Are Key to Success (And How to Build Them)
How is your communication effecting your workplace?
Carly (CJ) Shorter
Oct 2, 20243 min read


Step Up and Stretch: The Power of Baby Steps
I’m always in awe of the incredible transformation learners undergo in our communication training sessions.
Carly (CJ) Shorter
Sep 1, 20242 min read
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