This resource is meticulously designed to pave the way for profound interpersonal understanding. Delve into the vital distinction between active and distracted listening, and unravel how your unique communication style inherently influences your listening capabilities.
 
The workbook further elucidates various types of questions, furnishing you with the knowledge on how to effectively employ them in conversations. This structured learning path transitions seamlessly from theoretical understanding to practical application, encouraging you to set your practice to cement the acquired knowledge.