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Curiosity & Listening: Conversations That Truly Matters

Updated: Nov 20


A man with many questions

In a world that’s constantly rushing forward, where attention is divided and distractions are endless, truly listening to someone can feel like a rare and almost forgotten art. But ask yourself—when was the last time you felt really heard? Chances are, it left a lasting impression.


Genuine listening, powered by authentic curiosity, has the potential to transform not just your workplace interactions but also your closest relationships.


We often find ourselves caught up in our own thoughts, preparing what to say next, or simply nodding along without really absorbing what’s being shared. This month, we’re challenging you to shift your perspective. Stop waiting for leaders, managers, or others to set the example and start asking: What are YOU doing with your listening right now? Real, engaged listening starts with you.


The Power of Curiosity

The secret to better listening isn’t just about keeping quiet while the other person talks; it’s about embracing curiosity. When you’re genuinely curious, you aren’t just hearing words—you’re diving deeper, seeking to understand the emotions, intentions, and experiences behind them.


Curiosity leads to asking better questions, ones that allow others to open up and share more of themselves. It’s about creating space for others to be heard, without fear of interruption, judgment, or impatience. And that kind of space doesn’t just improve conversations—it builds trust, fosters collaboration, and strengthens relationships. Whether you’re engaging with a colleague, a friend, or a loved one, showing you’re truly interested can a huge difference.


Make listening to understand your new superpower. The more you practice it, the more you’ll find that genuine curiosity and attentive listening can transform the way you connect with others. For a quick insight into the power of listening, check out Simon Sinek's 'The Art of Listening' on YouTube.



How Good Is Your Listening?

Let’s get honest. Listening isn’t just about how much you’re willing to hear; it’s about how you engage, respond, and reflect. Take a moment to check in with yourself how many of these habits do you tick off?


(Remember to count how many boxes you have ticked as you tick them)




Insights & Outcomes

How many boxes you ticked?


0-2 Habits: Fantastic! You’re likely someone who’s already quite skilled at making others feel seen and heard. Keep leaning into that curiosity—it’s a powerful tool that can enhance your connections even further.”


3-5 Habits: You’re probably doing okay, but there’s room to refine your listening skills. Try to be more conscious of when distractions creep in. Practicing mindful listening can help you stay present and fully engaged.


6-9 Habits: You’re falling into some common listening traps. Reflect on which habits come up most often for you. Are they driven by stress, impatience, or habit? Consider focusing on 1-2 of these bad habits.


10 Habits: Yikes! These habits are creating barriers in your relationships—both professional and personal. By becoming more mindful of your listening, you can create space for deeper, more genuine connections. And that starts with being curious, open, and willing to listen without interruption or distraction.


Why Listening Matters

Think about the last time you felt truly heard. There’s a warmth, a sense of validation, and a trust that comes from knowing someone has given you their full attention. Good listening isn’t just about understanding words; it’s about recognising the unspoken, the emotions and nuances that often hide between lines.


When you listen deeply, you’re telling the other person: I see you. I hear you. What you’re saying matters.


In workplaces, this can lead to better collaboration, fewer misunderstandings, and more innovative solutions. And in personal relationships, it can bring about a sense of closeness and trust that might have been missing before.


So next time you’re in a conversation, slow down. Challenge yourself to be present. Ask questions that dig deeper, and listen not just to the words, but to the silences, the pauses, and the feelings behind them. You’ll be surprised at how much richer your connections become when you truly listen.



How Communicate Powerfully Can Help

Group of learners

If you're passionate about effective communication skills and are looking for your next professional development adventure, consider becoming a Communicate Powerfully Licensed Trainer (CPLT). Whether you’re facilitating learning experiences within your own business or working as an in-house trainer within an organisation, CPLT might be just what you're looking for. The programme equips you with the tools and techniques to master communication, build stronger connections, and inspire others to do the same.



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